North Yorkshire Police say they are seeing positive results in their efforts to improve their handling of 999 calls.
The force has a target of answering 90% of emergency calls within 10 seconds.
The latest Data for shows that the force had an average answer time of 11 seconds.
Deputy Chief Constable Scott Bissett says they are making progress.

While the 11 second answer time is just outside the target of ten seconds, Chief Constable - Tim Forber - says progress is being made. Performance remained strong during the busy summer months of July to September, with 89.5% of calls answered within 10 seconds and more improvement works underway.
Several steps have been taken to improve call handling, including adding communications officers to the force control room. The force has also taken steps to educate the public about appropriate 999 use, reminding them that the emergency line should only be used for genuine emergencies.


Christmas Community Dinners Planned for Scarborough and Eastfield
Scarborough Fire Station to be Prioritised for Major Redevelopment in New Fire Service Plan
Scarborough and Whitby Fake Dolls Seizure Prompts Safety Warning as Christmas Nears
Filey MP Expresses Disappointment at Lack of Wildfire Support for Farmers
Scarborough and Whitby MP Thanks Moorland Wildfire Heroes
Eastfield Community Groups Given 15-Month Deadline to Secure £3.2 Million Investment
North Yorkshire Moors Railway Steams Ahead with New YouTube Channel
Could Scarborough Spa Host Upcoming Meeting on Burniston Gas Rig?
Scarborough Burglar Sentenced to Over Three Years for Sneak-in Burglary
Appeal for Information After Front Doors Damaged in Pickering
Outdoor Jump Tower and Climbing Wall Proposed at Filey Holiday Park
Scarborough Athletic Beat The Weather But Can't See Off Visitors







Comments
Add a comment